Privacy Policy
Lumiquant Pty Ltd (“Lumiquant”, “we”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect through this website, why, and what choices you have.
What we collect
We only collect personal information that you choose to give us, and a small amount collected automatically when you visit.
When you contact us (for example, by emailing hello@lumiquant.com.au), we collect the information you provide — typically your name, email address, organisation, and the contents of your message.
When you visit the site, our hosting provider (Cloudflare) may automatically log limited technical information such as your IP address, browser type, device information, and pages requested. We use this only to keep the site secure and available.
We do not require you to create an account, and we do not knowingly collect sensitive information through this website.
How we use it
We use your information to respond to your enquiry and communicate with you about it, to provide our services where you engage us, to maintain and improve the website, and to meet our legal obligations. We do not sell your personal information, and we do not send marketing communications unless you have asked us to.
Cookies and analytics
This website does not use analytics tools and does not set tracking cookies.
Who we share it with
We do not sell your personal information. We may share it with service providers who help us operate the website and business — such as our website host (Cloudflare) and email provider (Microsoft) — and only so they can perform those services for us. We may also disclose information where required or authorised by law.
Overseas disclosure
Our website is served through Cloudflare’s global network and our email is hosted with Microsoft, so some information may be stored or processed outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.
How we protect it
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including secure transmission and limiting access to your data. No method of transmission or storage is completely secure, but we work to keep your information safe.
How long we keep it
We keep your personal information only as long as needed for the purposes above or as required by law, and take reasonable steps to destroy or de-identify it when no longer needed.
Your rights
Under the Australian Privacy Principles, you can request access to the personal information we hold about you and ask us to correct it if it is inaccurate. To make a request, or if you have a privacy concern, contact us using the details below. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be posted here with the “last updated” date.
Contact us
Lumiquant Pty Ltd
Email: hello@lumiquant.com.au
Australia